Not all remote desktop tools are built to view or access multiple endpoint monitors, so you should make sure to choose a remote solution designed with this capability in mind. Remote desktop connection tools should be designed to be easy to use and to provide multi-monitor desktop support for Mac, Windows, and Linux operating systems-meaning when accessing a user’s workstation, you can switch between viewing each of their monitors with the click of a button. However, user reliance on multi-monitor displays doesn’t have to be a technical support challenge. If a user’s workstation features two or more monitors, attempting to maneuver between view screens or dragging and dropping files could be difficult during high traffic periods.
#Screen sharing app mac dual monitors software#
In many cases, using remote desktop software to troubleshoot and resolve a user’s issue is as effective as working on the problem in person-only a much more efficient use of time and resources. Of course, remote desktop software can be a useful tool for IT departments because it allows technicians to access or control users’ computers from a remote location.
#Screen sharing app mac dual monitors full#
Support technicians need full access to an end user’s visual display. Remote Access and Multiple Monitor Compatibility Of course, since using multiple monitors has become common-if not expected-the ability to provide multi-monitor desktop support has become likewise essential.įor help desk techs looking for multi-monitor desktop support in their remote desktop troubleshooting tools, I suggest starting with Dameware ® Remote Everywhere from SolarWinds, and I explain why below. The ability to see multiple applications at once, or to more easily drag and drop files between finder windows, may seem like a minor increase in the accessibility, but over time, the ease of access not only improves productivity, but can also improve a user’s satisfaction, morale, and mood. Consumers have been curious about the benefits of using multi-monitor displays for years now, and according to some studies, using multiple monitors can increase a user’s productivity by up to 30% or more.
0 kommentar(er)
